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Thread: Citiprepaid credit card deposit failed

  1. 07-04-2012, 12:52 AM #1
    kotsuyoshi
    kotsuyoshi is offline Registered User
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    Jul 2012
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    Citiprepaid credit card deposit failed

    Hi, I was given a Citiprepaid credit card, but i failed to transfer the money to my FXCM UK account, is it true that it is not accepted? the address is as follows

    https://www.na.citiprepaid.com/defaultlogin.do

    Look forward to earliest reply! thanks
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  2. 07-05-2012, 05:17 PM #2
    Julius at FXCM's Avatar
    Julius at FXCM
    Julius at FXCM is online now DailyFX Administrator
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    Hello kotsuyoshi, and thank you for your post!


    Why is my deposit being rejected?

    FXCM cannot accept prepaid cards or giftcards. The reasoning behind this is to prevent money laundering. FXCM accepts Visa and Mastercards with a security code on the back of the card. The card needs to be a debit or credit card that you receive statements/bills for, as these sources of funds can be verified. Please click on the link below that corresponds to what type of account you have to learn more about depositing funds to your account:


    Please let me know when you have made the deposit and I would be more than happy to help expedite the process for you. Thank you in advance for your time and I look forward to hearing from you again soon!


    Thank you again for your post kotsuyoshi! Please free to post with additional questions or contact me directly at julius@fxcm.com

    Quote Originally Posted by kotsuyoshi View Post
    Hi, I was given a Citiprepaid credit card, but i failed to transfer the money to my FXCM UK account, is it true that it is not accepted? the address is as follows

    https://www.na.citiprepaid.com/defaultlogin.do

    Look forward to earliest reply! thanks
    Last edited by Julius at FXCM; 07-05-2012 at 05:27 PM.
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