DailyFX Forum - FXCM Trading Station Videos

Dynamic Trailing Stop

DailyFX Forum Administrator — Tue, 21 Apr 2009 13:35:39 GMT

Are You Over-leveraging Your Account?

DailyFX Forum Administrator — Fri, 27 Feb 2009 21:01:45 GMT

FXCM Technical Support Status Update

Ilya Spivak — Mon, 24 Nov 2008 01:28:25 GMT

*** Real Time System Status 9:56 PM EST***

Thank you for your interest in FXCM. We are aware that a handful of clients experienced a login issue today.

Please log out of the trading station and log back in to access your account. Trading is OPEN.

Once you have logged on, we suggest managing any positions as you see is appropriate. If after logging on you believe the issue affected the execution of a trade, please contact us, our trade audit committee would be happy to review it for you.

We invest heavily in our technology. As long as we depend on technology however, the possibility of a technological event can occur. Once the issue passes, we would be happy to discuss the causes and our response to the issue with you in detail.

FXCM Contact Information: http://www.fxcm.com/contact-fxcm.jsp

We are currently experiencing higher call volume and look forward to assisting you. We will update this site regarding the issue in real time.

User Guides

DailyFX Forum Administrator — Thu, 06 Nov 2008 21:59:10 GMT

Platform User Guides

Click Here for the online Trading Station User Guide
Click Here for the ActiveTrader Quick Guide
Click Here for the FX Trading Station Micro User Guide

Forex System Selector

Click Here for the Forex System Selector User Guide

Pip Values

DailyFX Forum Administrator — Wed, 05 Nov 2008 19:41:59 GMT