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10-01-2007, 05:15 AM
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Junior Member
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Join Date: Apr 2007
Posts: 1
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Live Connection?
Hi
I just set up and successfully tested the Alerter.
BUT I then set a price alert and closed the application down, as I would if I was trading. The price was hit but no message received?
WHY?
Thanks
FX42
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10-01-2007, 10:20 AM
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Moderator
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Join Date: Jan 2006
Posts: 1,990
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For the Alerter application to send out alerts, it has to remain open and running for it to send out the necessary alerts.
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10-03-2007, 09:18 PM
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Junior Member
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Join Date: Sep 2007
Posts: 2
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error: "connection failed" when starting up alerter.
Down loaded alerter program but will not start up. I get an error message, connection failed, any ideas or help. thx.
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10-03-2007, 10:28 PM
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Moderator
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Join Date: Jan 2006
Posts: 1,990
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spike47766, do you have a registered demo or real account? Please ensure that you have selected the right "Account Type" (either DEMO or REAL).
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10-04-2007, 11:47 AM
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Moderator
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Join Date: Jan 2006
Posts: 1,990
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Are you able to login to the Trading Station II platform using the same login and password? If not, please contact admin@fxcm.com
Otherwise, please provide a screenshot so that we could help to investigate the problem. Thanks. |
10-04-2007, 10:39 PM
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Junior Member
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Join Date: Sep 2007
Posts: 2
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error message
yep did it both ways. I have a real and demo account. same error for both.
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10-05-2007, 12:18 AM
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Moderator
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Join Date: Jan 2006
Posts: 1,990
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Quote:
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Originally Posted by spike47766
yep did it both ways. I have a real and demo account. same error for both.
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Did this occur using the FXCM Trading Station or the Alerter? If this occured using the FXCM Trading Station, please contact admin@fxcm.com for further assistance.
Otherwise, please download the newly uploaded Alerter within the first post of this thread. This version is the same as the previous version, but it contains better error reporting. Please run this version and supply a screenshot of the error you receive. In this version of the Alerter, it also contains an errorLog file to aid in figuring out the problem. Please supply the errorLog file located by default:
C:\Program Files\Alerter\logs |
11-13-2007, 03:46 PM
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Junior Member
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Join Date: Nov 2007
Posts: 2
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What is the link for the new Alerter?
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11-13-2007, 03:52 PM
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Junior Member
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Join Date: Nov 2007
Posts: 2
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I have the Alerta installed but when it trys to send me an alert it gives me an Authenication error. I am using earthlink internet provider and yahoo email. I set my smpt as smptauth.earthlink.net port 587 to field emailname@yahoo.com |
11-13-2007, 04:00 PM
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Moderator
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Join Date: Jan 2006
Posts: 1,990
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Instead of smptauth.earthlink.net, please use: "smtpauth.earthlink.net" without the quotes, port 587, no SSL.
As for the username and password, please use the earthlink account credentials.
ie: username@earthlink.net
userpw |
11-21-2007, 09:45 AM
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Junior Member
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Join Date: Nov 2007
Posts: 1
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Alert to SMS
How can i set Alerter to send SMS alert to my mobile??
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11-25-2007, 10:39 PM
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Moderator
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Join Date: Jan 2006
Posts: 1,990
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You would need to fill in the email information of the email service you wish to send the email from, then the information of your mobile service.
As an example seen in the original post, you can use a roadrunner email service account, which is sending the text message (SMS) to a verizon mobile user.
However, these settings are different for every email provider, and you would need to find out what their specific settings are. Included within the Alerter.zip file are a few email provider settings in an excel spreadsheet.
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01-07-2008, 03:34 PM
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Junior Member
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Join Date: Dec 2007
Posts: 3
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Thanks
Thanks for creating this nice tool. It is working well for me.
Dave
Charlotte, NC
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01-15-2008, 05:00 PM
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Junior Member
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Join Date: Jan 2008
Posts: 1
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audio alerts
Does FXCM have the capability to produce audio alerts? Other trade platforms allow the capability to right click on the currency, set the alarm and it's done. It seems this alert only allows email. Does FXCM have plans to integrate any kind of alarm system into their platform?
Thankyou,
daniel
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01-15-2008, 07:34 PM
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Junior Member
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Join Date: Jan 2008
Posts: 2
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Aleter Freezes after entering username/password
Aleter Freezes after entering username/password. I am running it on Windows Vista.
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