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02-09-2008, 11:06 AM
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Member
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Join Date: Jan 2008
Posts: 6
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error when log in
Sir,
No any message at all, only pop-up a window that shows "error"
Charles
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02-11-2008, 11:38 AM
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Moderator
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Join Date: Jan 2006
Posts: 1,990
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You mention that you used your computer at work to connect. Could it be the connection rules at your office which might be giving the connection issues?
Try to connect using your home connection and if you use a router or firewall, to make sure that the connection rules are set such that you are not being restricted.
There is also an errorLog that is created in the logs folder. Please attach that as well so we can get a better idea of what the issue might be.
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02-13-2008, 11:00 PM
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Member
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Join Date: Feb 2008
Posts: 29
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Quote:
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Originally Posted by FXCM Help
Which email service and phone service providers are you using? For example, if you are using Gmail, the SMTP for that provider would be smtp.gmail.com, port 465 and has SSL enabled.
Now, for example if you're using Verizon phone service, you would use the following to text message yourself the trade details.
1234567890@vtext.com
Not all phone service providers use the same address. For example, Sprint would use:
1234567890@messaging.sprintpcs.com |
I am also able to set up alerts for my computer email address, however I have had no luck in setting up alerts for my cell phone. I am on the Rogers network in canada. I called rogers tech support and they told me to use the following:
Username: wapuser1
password: wap
smtp address: mymobilehomepage.rogers.com
port: 80
to:my10digit#@pcs.rogers.com
I have tried several combinations and nothing works. Does anyone know how to have alerts set up for a Canadian Rogers Cell phone?
Also is the alert system suppose to send a text message to your phone or an actual email?
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02-14-2008, 10:55 AM
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Moderator
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Join Date: Jan 2006
Posts: 1,990
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The provided username and password for the Rogers Network does not seem to be a email server.
You can use your ISP(Internet Service Provider) email or obtain a free online email service, for example:
http://www.gmail.com/
The Alerter can send actual emails or a text message depending on the address you insert into the email setup. |
02-19-2008, 09:38 AM
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Junior Member
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Join Date: Jan 2008
Posts: 1
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where can I get the java source file? I want to customize alert condition. I want to have an alert when the current bid is a certain percentage above/below the bid n-minutes ago. Or is there other way to do this?.
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02-19-2008, 09:49 AM
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Moderator
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Join Date: Jan 2006
Posts: 1,990
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Quote:
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Originally Posted by wannabebillionaire
where can I get the java source file? I want to customize alert condition. I want to have an alert when the current bid is a certain percentage above/below the bid n-minutes ago. Or is there other way to do this?.
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You would have to apply and be approved for the Java API before we can send you the Alerter source files.
For more information, please visit:
http://www.fxprogrammers.com/forum/showthread.php?t=20 |
03-13-2008, 08:19 PM
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Junior Member
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Join Date: Mar 2008
Posts: 2
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Alerter set up problem
Quote:
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Originally Posted by FXCM Help
Which email service and phone service providers are you using? For example, if you are using Gmail, the SMTP for that provider would be smtp.gmail.com, port 465 and has SSL enabled.
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Hi Admin
I'm not in the US. I'm in Canada. What my settings are?
Cell phone number is xxxxxxxxx@txt.bell.ca
SMTP server: mail.1xbell.ca
The error message says Exception reading responce;
nested exception is
java.net.SocketException: Connection reset
Or maybe I shouldn't change SMTP at all. In this case I'm getting another error message. Whatever I try gives me an error.
Please, help
Thank you.
[Edit: Edited to take out specific email. ] |
03-13-2008, 10:01 PM
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Moderator
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Join Date: Jan 2006
Posts: 1,990
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Quote:
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Originally Posted by FXexe
Hi Admin
I'm not in the US. I'm in Canada. What my settings are?
Cell phone number is xxxxxxxxx@txt.bell.ca
SMTP server: mail.1xbell.ca
The error message says Exception reading responce;
nested exception is
java.net.SocketException: Connection reset
Or maybe I shouldn't change SMTP at all. In this case I'm getting another error message. Whatever I try gives me an error.
Please, help
Thank you. |
If you are using Bell Canada, please try using: "smtp10.bellnet.ca" without the quotes for the smtp field. |
03-18-2008, 04:27 PM
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Junior Member
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Join Date: Mar 2008
Posts: 1
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Alerter error
Hi,
I have downloaded and installed the Alerter program. However, everytime I click on the Alerter.exe icon to execute the program, it gives me the following error in a pop-up window:
"Could not find the main class. Program will exit"
I've attached a screenshot of the error window.
Please help me out with resolving this problem. I would really like to use Alerter.
Thanks,
pseudeep
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03-18-2008, 05:52 PM
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Moderator
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Join Date: Jan 2006
Posts: 1,990
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The Alerter.exe file contained within the zip file (downloaded from the first post of this thread) is a install file. Running this will install the files to your "C:\Program Files\Alerter" folder.
Once this is installed, it will also create a shortcut on your desktop. This shortcut points to the file that runs the Alerter. If you moved any of the files to a different location, it can give the error your are experiencing.
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04-04-2008, 01:44 PM
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Junior Member
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Join Date: Mar 2008
Posts: 2
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Unable to set up Alerter
Quote:
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Originally Posted by FXCM Help
If you are using Bell Canada, please try using: "smtp10.bellnet.ca" without the quotes for the smtp field.
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Hi
Again, I use Bell Canada wireless. SMTP10.bellnet.ca doesn't work.
Or something else doesn't work. I don't know.
I attached a little screen shot. I hope you can help me to get this thing working.
Thanks |
04-04-2008, 05:58 PM
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Moderator
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Join Date: Jan 2006
Posts: 1,990
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Quote:
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Originally Posted by FXexe
Hi
Again, I use Bell Canada wireless. SMTP10.bellnet.ca doesn't work.
Or something else doesn't work. I don't know.
I attached a little screen shot. I hope you can help me to get this thing working.
Thanks
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The username and password in the "Email Settings" window is not asking for your FXCM trading information, but your credentials for your email provider. In this case, the username and password for the smtp you're entering, which is at: smtp10.bellnet.ca
This would work if you also have internet service from Bell Canada (ex: cable, dsl, dialup, etc, where they will provide you with a email address) not only their wireless service.
If you do not have internet service from Bell Canada, you must have a account to email the message to your cell phone. One free such provider is gmail at http://www.gmail.com/ |
04-11-2008, 03:47 PM
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Member
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Join Date: Apr 2008
Posts: 5
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Please help me , I would like to setup API Alerter
Dear sir.
Please help me to show How do I do to download API Alerter?
I look forward to hearing from you soon
Thank you a lots
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04-11-2008, 03:51 PM
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Member
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Join Date: Apr 2008
Posts: 5
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Hi, Admin
Please help me, Please
Thank you alots
Why I can not dowload the API Alerter?
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04-11-2008, 03:56 PM
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Moderator
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Join Date: Jan 2006
Posts: 1,990
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On the very first post of this thread, there is a link to download the Alerter.zip file. Please click on that link, and your download should start.
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