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10-20-2008, 01:55 PM
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Moderator
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Join Date: Jan 2006
Posts: 2,005
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It does not seem that anything has changed on our end for the Alerter to stop working. What is the error message you are receiving?
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10-20-2008, 10:16 PM
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Junior Member
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Join Date: Oct 2008
Posts: 2
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It just popped up a little window titled error, then the alerter is locked. I can not do anything on that. Thanks.
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10-21-2008, 02:34 AM
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Moderator
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Join Date: Jan 2006
Posts: 2,005
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Are you using a demo login? It's possible that your demo login has expired. Please try to login the FXCM Trading Station with the same login and password.
If your login has expired, please feel free to register for another 30-day demo at www.fxcm.com |
10-23-2008, 04:20 AM
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Junior Member
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Join Date: Oct 2008
Posts: 2
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any idea what three wireless TO address would be in Australia?
my number @ ???
please help, thanks!
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10-27-2008, 02:48 PM
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Moderator
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Join Date: Jan 2006
Posts: 2,005
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Please contact your mobile service provider.
The SMS address is different for every provider and they would be better able to assist you on this matter.
They seem to have online support chat if it is more convenient for you.
You can visit them at: http://www.three.com.au/ |
10-27-2008, 10:53 PM
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Junior Member
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Join Date: Oct 2008
Posts: 2
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Thanks for your reply admin, but I don't think there is such feature here in Australia under THREE provider.
May i know if you are going to get sound alert on this program? it's extremely useful! Thanks
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10-31-2008, 12:02 PM
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Moderator
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Join Date: Jan 2006
Posts: 2,005
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At the moment there are no plans for including sound into the Alerter. However, it may be included in a future release. You may subscribe to the thread and if there are any new updates, you will be notified by email.
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11-10-2008, 11:38 PM
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Junior Member
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Join Date: Nov 2008
Posts: 2
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Can we use this alert program with a hotmail account?
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11-10-2008, 11:48 PM
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Moderator
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Join Date: Jan 2006
Posts: 2,005
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Hotmail uses HTTP protocol for connecting you to your mailbox, and does not offer SMTP like Yahoo mail, Gmail or AOL. Therefore, we suggest you to use one of the 3 mentioned mailbox instead of Hotmail.
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11-11-2008, 12:04 AM
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Junior Member
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Join Date: Nov 2008
Posts: 2
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How do I enable "multiple session access" on my trading account?
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11-11-2008, 12:11 AM
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Moderator
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Join Date: Jan 2006
Posts: 2,005
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We have emailed you the Multiple Session Access request form.
Please kindly fill it in and email it to admin@fxcm.com |
11-17-2008, 12:19 PM
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Junior Member
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Join Date: Nov 2008
Posts: 1
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Available for MAC?
I just downloaded the Alerter application, but the exe file triggered my virtual PC application, which slows down my computer too much. Can I use the Alerter app on my MAC? Thanks.
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11-17-2008, 06:25 PM
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Moderator
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Join Date: Jan 2006
Posts: 2,005
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Java is an interpreted language. The exe that you have downloaded is simply an installer that extracts the files and places them in the correct location.
If you wish, you can simply go to the folder and copy the installed files to your MAC and run it there.
The location of the files are installed at: C:\Program Files\Alerter
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11-19-2008, 12:23 PM
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Junior Member
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Join Date: Sep 2007
Posts: 2
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Could not connect
I get the attached could not connect message when I try to connect.
Any ideas as to why?
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11-19-2008, 12:38 PM
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Moderator
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Join Date: Jan 2006
Posts: 2,005
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Was the SSL checkbox selected?
Is your gmail username and password entered correctly?
You may be behind a firewall that prevents access.
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