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cannot display daily charts from 30 april to now
My strategy trader daily charts cannot display the bars for all symbols from 30 april 2012 to 3rd may 2012.
And some data for intra day charts are missed, so there are big gaps in the intraday charts.
How can I get this problem resolved?
This sounds like the same problem I have, and that I reported. See this link (Missing bars / missing data from data feed).
Originally Posted by bennyz
same here, try 1440min.
at least you have your normal daily chart back...
Thanks Pedro, this makes the chart usable again, but it's not what I'd call a fix.
Indicators that rely oin daily bars won't work.
Questions to FXCM:
1) Why would anyone use a platform so crappy that it can't even do such a basic function as display daily bars properly?
2) Why would anyone stick with a broker with such poor regard for their customers that they can't even answer their support forums?
Data missing on daily charts
Reinstall does not work
Some birght spark from FXCM told me to completely remove and re-install Strategy Trader.
Just to let you know this does not work. All you will do is lose all your customisations and still end up with charts missing data.
The bright side is, it now makes it simpler for me to choose another broker. I have to set up my platform again anyway, so why not just get a more responsive broker while I'm at it.
I've already mvoed to Marketscope from ST, but if I still cared what I would do is load a 24Hour chart, which is the same as Daily for teh period concerned, then export the chart to a file, grab the open high low and close data for the missing days, tweak the format around to Quote Manager's import format, and then import that data into Quote Manager for Daily Data. Save that down, shutdown ST and restart -- presto -- problem solved.
Think like a man of action, act like a man of thought
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