What is the minimum to open an account?
The minimum for FXCM's MetaTrader 4 platform is $2,000.

How do I register for a demo account?
Demo accounts are not available at this time. Attention and resources are currently being put towards live trading. We plan to have demo accounts activated when we feel confident that the program can handle sufficient volume. At that time demo accounts will be available to all clients who download the software on the MetaTrader home page. MetaTrader home page.

How do I open a live account?
You can fill out the MetaTrader specific application referencing MTI Mini Account (MTI1). If you are an existing account holder you can fill out the transfer form.
Online Application: https://secure2.fxcorporate.com/fxtr/?ib=MT_FXCM

Why do orders get rejected due to "off quotes"
An order may be rejected if the requested price is no longer available. Using the maximum deviation feature in the instant order window can reduce the number of rejected orders due to off quotes. When maximum deviation is unchecked or a deviation of 0 is selected, the trader is indicating his order may be executed only at the exact price requested, or not executed at all. If you elect to accept a range of deviation to raise the probability of having an order executed, the order will be filled at the best price available within the specified deviation. If the order cannot be filled within that deviation range, the order will again be rejected.

Can I trade Micro lots?
The minimum trade size with FXCM is 10K. This is represented as a volume of 0.10 in the MetaTrader platform.

Trade Context Busy
To resolve the error message Trade Context Busy, log out and log in to the FXCM Metatrader 4 platform. This message appears if the cancel button is pressed while an order is in the process of execution.

Does MT4 have the same NDD price feed as the FX Trading Station?
Yes.

Will I be able to upload my Expert Advisor?
Yes.

Will phone orders be allowed?
Phone dealing is available but only to place stops/limits to close an open position. Market orders or stop/limit entries are not available via phone.[b]

Will I have access to SMS and email?
The initial release of the platform will not offer SMS alerts and email alerts.

Is MT4 mobile trading platform available?
This capability will not be available for the initial release.

Will I be able to manage other people’s accounts?
Initially FXCM will not be offering the MT4 MultiTerminal software. This is a feature that we may be offering in the future.

Will fractional pips be offered on MT4?
Yes.

Will I be able to open a EUR, GBP, AUD, CAD or JPY MetaTrader accounts?
For the time being we are only opening MT4 USD Mini accounts.

Will hedging be automatically enabled?
Yes.

Will I be able to download the software on my Macintosh computer?
The MT4 software will only be available for Windows based applications.

Will I have access to DailyFX+?
Yes. All FXCM live account holders have access to DailyFX+View a tutorial of the site here: DailyFX+ Walkthrough

Will I be able to use the MT4 and FXTS software interchangeably?
You will not be able to access the MT4 software and the FXTS software via the same login. You can however open two separate accounts with FXCM if you wish to have access to both.

Will one-click/double-click features be available on MT4?
No. This feature is only available through the FX Trading Station.

Will MT4 allow for partial fills on large orders.
No. This is a limitation of the MetaTrader software.

Will there be order size limits on MT4?
Yes. There will be a 2 million order size limit (2000K, 200 mini lots, 20 standard lots). FXCM is imposing this limit in anticipation of a higher rejection rate as the MetaTrader software has limitations which prevent it from incorporating partial fills.

Will my client terminal need to be on for the trailing stop to execute?
Yes. This is a limitation of the MetaTrader software. This is not the case when trading via FXCM’s FX Trading Station.

Can I have two accounts show in the MT4 client terminal?
Only one account will show at a time in the MT4 Client Terminal.


FXCM PROGRAMMING SERVICES

* Strategy Consulting - Forex Programming Services| Learn Automated Trading Strategies
* Custom Applications - Custom Forex Trading Application | Forex Trading Systems
* Request a Quote (RFQ) - http://www.fxcm.com/programming-services-form.jsp

What Programming languages do you offer?
Our programmers are able to help clients implement their automated strategy designs on platforms such as TradeStation, MetaTrader, among other, upon request.

What is the cost for programming services?
The standard hourly service rate is $100.

What are some examples of application created by the FXCM Programming Services Team?

The following are examples of basic applications that FXCM has created that illustrate the diverse abilities of the FXCM Programming Services Team.

* Orders2Go FXCMRTD is an application developed using Visual Basic which allows users of Microsoft Excel to extract trading information such as bid, ask, high, low, contract size and other related information from their trading account.
* Order2Go Alerter emails traders when a trade is either opened or closed, or when a pre-set price is reached.
* FXCM Rates & News is a Google desktop gadget that update rates and news in real-time.

Where can I access and download APIs?

Users with API access can download permitted APIs on FXProgrammers.com. Other users can view details and request access to the available APIs. Click Here for more information on FXCM Programming Interfaces (APIs).

How can I get started with FXCM Programming Services?
If you would like FXCM Programming Services to develop custom software for your trading or have questions regarding project possibilities please e-mail consulting@fxcm.com or via telephone at 212-897-7660, ext. 719085.