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  1. #1
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    Jul 2008
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    FXCM Trading Station II FAQ

    FXCM Trading Station II FAQ

    Please click on the appropriate link below to view the answer to your question:

    Top Questions
    • How do I change the platform color? Click here
    • How do I add more symbols or currency pairs? Click here
    • I lost a window, how do I get it back? Click here
    • How do I reset my password? Click here
    • What is day p/l? Click here
    • What is the difference between balance and equity? Click here
    Trading Station II Platform Getting Started
    • How do I learn to use the platform? Click here.
    • I see red and blue flashing prices. How do I read the price quotes? Click here.
    • How do I open a trade? Click here.
    • How do I get out of a trade? Click here.
    • How do I place stops and limits? Click here.
    • Can you explain trailing stop orders? Click here.
    • How can I place an entry order? Click here.
    • What's the fastest way to place a trade? Click here.
    Market Scope Charts
    • How do I create a chart? Click here.
    • How do I change the symbol? Click here.
    • How do I change the time period? Click here.
    • How do I View a Bar or Line Chart? Click here.
    • How do I add an indicator? Click here.
    • How do I save my charts? Click here.
    • How do I trade from the charts? Click here.
    Technical Support
    • Incorrect username or password. Live Account or Demo Account.
    • Cannot connect to HTTP Server. Click here.
    • Platform Installation. Click here.
    • How do I uninstall and reinstall the platform? Click here.
    • Why does my connection drop? Why is my connection poor or unstable? Click here.
    If you have additional Trading Station II questions, please post your question and we will reply with an answer!
    Last edited by Alex at FXCM; 06-09-2011 at 09:53 AM.
    Thank you for being a part of our trading community!

    Want to discuss how our resources can help you reach your trading goals? Add your post to join the conversation or feel free to contact us directly at help@fxcm.com!

    We look forward to hearing from you!

    FXCM Online Support

  2. #2
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    Jul 2008
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    How do I change the platform color?

    Changing the platform color is fast and easy with our different platform “skins.”

    The different skins are:
    To change the platform color:

    Step 1. Click on System from the main menu bar of the Trading Station II and select Options.
    Step 2. The Options window will appear on the screen. Select the skin you prefer on the left hand-side under Skin and click Apply.
    Step 3. A pop-up window may appear asking if you’d like to download the skin. Click Ok to begin the download and the platform will automatically update to the new platform color.
    Step 5. The skin is now applied! Now that you have your preferred skin loaded, simply click Cancel to close the Options window.
    Do you want to make more visual changes to the platform?

    If you have any additional changes you would like to make to the platform, please click Post Reply and we will get you a solution!

    Return to the FXCM Trading Station II FAQ
    Last edited by Charles Graves at FXCM; 10-07-2010 at 12:34 PM.
    Thank you for being a part of our trading community!

    Want to discuss how our resources can help you reach your trading goals? Add your post to join the conversation or feel free to contact us directly at help@fxcm.com!

    We look forward to hearing from you!

    FXCM Online Support

  3. #3
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    How do I add more currency pairs?

    In order to add different currency pairs to your Dealing Rates window, follow these simple steps:

    Step 1 Click on Symbols at the top of the Trading Station II platform.
    Step 2 Check the box next to the currency pair that you would like to enable and click Apply in the lower right corner.
    Step 3 The pair you have selected will be added to the bottom of your subscription list and will be ready to trade.
    How do I add more than 20 symbols?

    By default, the number of symbols that you can display at one time are limited to 20 symbols to ensure a strong connection to FXCM. If you plan to trade more than 20 symbols at once, please Click Here to Chat or email us at admin@fxcm.com and we can allow more symbols on your account.

    Do you have additional questions about customizing the platform? Click Post Reply and let us provide a solution!

    Return to the FXCM Trading Station II FAQ
    Last edited by Charles Graves at FXCM; 10-07-2010 at 12:50 PM.
    Thank you for being a part of our trading community!

    Want to discuss how our resources can help you reach your trading goals? Add your post to join the conversation or feel free to contact us directly at help@fxcm.com!

    We look forward to hearing from you!

    FXCM Online Support

  4. #4
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    I lost a window, how do I get it back?

    If you have lost a window, you can quickly get them back.

    Here are the steps to open a window:

    Step 1: Click on View from the top main menu bar of the Trading Station II. A drop-down menu will display.
    Step 2: Scroll down to the windows you would like to display and make sure there is a check next to each. If there is not a check, then click on that window.
    Step 3: The window will then display in the FXCM Trading Station II platform.
    How do I go back to the original platform display?

    If you would like to go back to the original platform display:

    Step 1: Click on View from the top main menu bar of the Trading Station II. A drop-down menu will display.
    Step 2: Select Default Layout.
    Step 3: The Trading Station II platform will update to the original layout.
    That’s it! The Trading Station II was designed to be user-friendly and highly customizable.

    Is there a faster way to go back to the original Trading Station II display?

    Yes! Shift+W is the hotkey to view the original platform display. The Trading Station II allows you to set shortcuts for some of the most popular functions. The default shortcuts can be viewed from the Systems option under the main menu bar. To set a hotkey, simply click on Systems from the main menu bar and select shortcuts.
    Are you looking to customize your Trading Station II? Click Post Reply and let us provide a solution!

    Return to the FXCM Trading Station II FAQ
    Last edited by Charles Graves at FXCM; 10-07-2010 at 01:54 PM.

  5. #5
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    Jul 2008
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    How Do I Reset My Password?

    If you have forgotten your password, the FXCM Trading Station II and myfxcm.com password can be reset through www.myfxcm.com by following the steps below:

    Step 1. Visit www.myfxcm.com and click on the Forgot Password link located below the Login button.



    Step 2.Enter your login and press continue. Please note, your login, account number, and username are typically the same number.



    Step 3. A security question will appear. Type the answer to your security question (CASE SENSITIVE) and click on the Get Password button to continue. This is the step where clients have the most trouble. Your answer to the security question is CASE Sensitive. For example, if your Mother’s maiden name is “Smith”, then there are three likely answers:



    Step 4. A new temporary password will automatically be sent to you by email, and you will be re-directed to the login page of MyFXCM.com. You can confirm that your password has been reset based on the red text under "Sign In" that says: Your authorization information was sent to email address, specified in Your Contacts.



    Step 5. Once you receive a temporary password by email, you will be able to log into myfxcm.com or the FXCM Trading Station II to continue trading. You will be prompted to change your password once you log into the FXCM Trading Station II platform.



    If you are unable to reset your password online, then Click Here to Chat and we can reset your password. A new temporary password will be sent by email to the email address on file. You can update your temporary password to a unique password after you login.

    If you need further login help, please post your question and we will reply with an answer!

    Return to the FXCM Trading Station II FAQ
    Last edited by FXCM Online Support; 08-25-2010 at 03:19 PM.
    Thank you for being a part of our trading community!

    Want to discuss how our resources can help you reach your trading goals? Add your post to join the conversation or feel free to contact us directly at help@fxcm.com!

    We look forward to hearing from you!

    FXCM Online Support

  6. #6
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    Jul 2008
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    What is Day p/l?

    Day p/l is the profit and loss for today’s trading session starting from 5 PM EST until 5 PM EST the next day.

    Is there a better way to track the performance of all open positions?

    Yes, the Gross p/l column located in the Accounts window is a better way to track the performance of all open positions.

    The Day p/l column was designed for money managers who are required to close all open positions everyday at 5 PM EST and realize the floating profit or loss. Day p/l is less important to individual traders because they are not required to close all open positions everyday and have the flexibility to hold positions longer.

    How do I remove the Day p/l column?

    To remove the Day p/l column:
    1. Right click on the Day p/l column from the Accounts window. A drop down menu will display.

    2. Click on Day p/l.

    3. The Accounts window will update with the Day p/l column removed.
    You can remove or add any columns by repeating the steps for the correct column and window.

    The Trading Station II was designed to be user-friendly and highly customizable.

    Are you looking to customize your Trading Station II? Click Post Reply and let us provide a solution!

    Do you need help with the platform? Click Post Reply and let us provide a solution!

    Return to the FXCM Trading Station II FAQ
    Last edited by FXCM Online Support; 08-25-2010 at 04:52 PM.
    Thank you for being a part of our trading community!

    Want to discuss how our resources can help you reach your trading goals? Add your post to join the conversation or feel free to contact us directly at help@fxcm.com!

    We look forward to hearing from you!

    FXCM Online Support

  7. #7
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    What is the difference between balance and equity?

    The equity column is more important than the balance column because equity reflects the current value of the account based on the profit or loss on all open positions. If you closed all open positions, the equity is the amount of funds that would be available.

    The balance is the value of the account before any open positions were created. It is an old value if there are open trades, making it less important.

    Below are examples of the difference between balance and equity:

    1. If there are no open trades, then the balance and equity are equal:
    2. If there is a floating profit, then balance will be lower than equity:
    3. If there is a floating loss, then balance will be higher than equity:
    Keep in mind that the equity is the most current value of the account and the balance column updates to the equity value when all open positions are closed.

    The Trading Station II was designed to be user-friendly and highly customizable.

    Are you looking to customize your Trading Station II? Click Post Reply and let us provide a solution!

    Return to the FXCM Trading Station II FAQ
    Last edited by FXCM Online Support; 08-25-2010 at 05:14 PM.
    Thank you for being a part of our trading community!

    Want to discuss how our resources can help you reach your trading goals? Add your post to join the conversation or feel free to contact us directly at help@fxcm.com!

    We look forward to hearing from you!

    FXCM Online Support

  8. #8
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    Jul 2008
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    How do I learn to use the platform?

    Getting started with the FXCM Trading Station II platform is easy!

    What do all of the windows mean?

    The 3 most important windows are:
    1. Dealing Rate window - Provides an easy way to place trades, open charts, and see the most current real-time prices.
    2. Positions windows- Provide the ability to view, manage, or close positions. The breakdown of each window is the following:
    • Open Positions- For FXCM LTD and Australia account holders, the open position window provides the ability to manage or close open positions and details on individual tickets.
    • Summary- For FXCM LLC account holders, offers the ability to manage or close net (total) open positions and net position details for each symbol with open positions.
    • Closed Positions - Includes details on all closed tickets including the time, Open Price, Close Price and P/L.
    3.Accounts window - Displays how the performance of open trades are affecting the overall account.
    Visual Guide of the FXCM Trading Station Windows
    The additional windows are explained below:
    1. Main Menu Bar- Offers quick access to all platform settings including customization and placing trades.
    2. Navigation Menu Buttons- Offers access to place orders, one-click trading, change the visible symbols, research, chat support and charts.
    3. Orders Window- Displays all entry order details and allows for the ability to create or modify entry orders.
    4. Messages Window- Allows FXCM to provide clients with updates that may impact their trading or account.
    5. Actions Window - Displays recent activity that were made to the account.
    What are the red and blue flashing prices?

    The flashing red and blue prices are the first thing you will notice when you log into the Trading Station II platform. These are live, real-time prices that constantly update. A flashing red price means that the last price move was down, and a flashing blue price means that the last price move was up. These updating prices are the most important feature of the Advanced Dealing Rates window but they are not trading signals.

    How do I read the price quotes?

    The Sell Price, displayed on the left hand side, is the best available price to sell. The Buy Price, displayed on the right hand side, is the best available price to buy.

    What is the value of a price move?

    For every price displayed, you will notice there are 5 digits. The most important digit is the 4th digit from the decimal (or the 2nd digit from the decimal for the JPY pairs). This is called a pip and a 1 pip change in price is equal to about $1.00 for a 10k trade.
    • For example, a pip move would be a change in the sell price below from 1.4613(3) to 1.4614(3).
    The smaller 5th digit of the price is 1/10th of a pip and a 1 pip change in price is equal to about $0.10 for a 10k trade.
    • For example, the 5th digit of the sell price below is the last “3” of the price quote 1.4613(3).
    What can I do from the Advanced Dealing Rates window?

    The options available from the Advanced Dealing Rate window features are:

    1. Place an Order.
    a. Right click anywhere inside the Advanced Dealing Rate window. A drop down menu will display.
    b. Click on Create a Market Order.

    c. A create a Market Order window will display. Update the details for your order including the symbol, sell/buy, amt(k), and Click OK.
    • Amt (k) is the trade size and is quoted in thousands. As an example, 10k means 10,000 units of the symbol traded or a 10k trade. The pip value of a 10k trade is about $1 per pip price change.
    d. The order will display in both the Open positions and Summary windows. [/INDENT]
    2. Create a Chart
    a. Right click on the symbol you would live to view inside the Advanced Dealing Rate window. A drop down menu will display.
    b. Scroll down to Open Chart and select the chart timeframe.
    c. A new chart will display with the selected symbol.
    3. Add new symbols
    a. Right click anywhere inside the Advanced Dealing Rate window. A drop down menu will display.
    b. Click on the Symbol Subscription List.
    c. A Symbol Subscription List window will display. Navigate to the symbol you would like to view and click OK.
    d. The symbol will update to the Advanced Dealing Rate window.

    Congratulations! You have learned to place orders, open charts, and add symbols to trade. Mastering the platform will take some time so many traders find it helpful to place a few practice trades before trading a live account.

    Please click on one of the links below for a Trading Station II demo account:

    FXCM LTD (UK) Demo Account | FXCM LLC (US) Demo Account | FXCM Australia Demo Account

    Not sure what demo to choose? Then Click Here to Chat Now and we can help you select the right one.

    Can we save you time and answer your platform questions for you?

    Many traders find that a 5-10 minute introduction to the best features the Trading Station II saves them time and allows them to get fast answers. A trading specialist can contact you at a scheduled time to show you how to place orders and answer questions. Click Here to Chat Now and we can schedule a call when convenient for you!

    Below you can learn about the most popular features of the platform:

    If you have additional Trading Station II, please post your question and we will reply with an answer!

    Return to the FXCM Trading Station II FAQ
    Last edited by FXCM Online Support; 08-25-2010 at 10:27 PM.
    Thank you for being a part of our trading community!

    Want to discuss how our resources can help you reach your trading goals? Add your post to join the conversation or feel free to contact us directly at help@fxcm.com!

    We look forward to hearing from you!

    FXCM Online Support

  9. #9
    Join Date
    Jul 2008
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    1,118
    I see red and blue flashing prices. How do I read the price quotes?

    The flashing red and blue prices are the first thing you will notice when you log into the Trading Station II platform. These are live, real-time prices that constantly update. A flashing red price means that the last price move was down, and a flashing blue price means that the last price move was up. These updating prices are the most important feature of the Advanced Dealing Rates window but they are not trading signals.

    How do I read the price quotes?

    The Sell Price, displayed on the left hand side, is the best available price to sell. The Buy Price, displayed on the right hand side, is the best available price to buy.

    What is the value of a price move?

    For every price displayed, you will notice there are 5 digits. The most important digit is the 4th digit from the decimal (or the 2nd digit from the decimal for the JPY pairs). This is called a pip and a 1 pip change in price is equal to about $1.00 for a 10k trade.
    • For example, a pip move would be a change in the sell price below from 1.4613(3) to 1.4614(3).
    The smaller 5th digit of the price is 1/10th of a pip and a 1 pip change in price is equal to about $0.10 for a 10k trade.
    • For example, the 5th digit of the sell price below is the last “3” of the price quote 1.4613(3).
    What can I do from the Advanced Dealing Rates window?

    The options available from the Advanced Dealing Rate window features are:

    1. Place an Order.
    a. Right click anywhere inside the Advanced Dealing Rate window. A drop down menu will display.
    b. Click on Create a Market Order.
    c. A create a Market Order window will display. Update the details for your order including the symbol, sell/buy, amt(k), and Click OK.
    • Amt (k) is the trade size and is quoted in thousands. As an example, 10k means 10,000 units of the symbol traded or a 10k trade. The pip value of a 10k trade is about $1 per pip price change.
    d. The order will display in both the Open positions and Summary windows.
    2. Create a Chart
    a. Right click on the symbol you would live to view inside the Advanced Dealing Rate window. A drop down menu will display.
    b. Scroll down to Open Chart and select the chart timeframe.
    c. A new chart will display with the selected symbol.
    3. Add new symbols
    a. Right click anywhere inside the Advanced Dealing Rate window. A drop down menu will display.
    b. Click on the Symbol Subscription List.
    c. A Symbol Subscription List window will display. Navigate to the symbol you would like to view and click OK.
    d. The symbol will update to the Advanced Dealing Rate window.
    Congratulations! You have learned to place orders, open charts, and add symbols to trade. Mastering the platform will take some time so many traders find it helpful to place a few practice trades before trading a live account.

    Please click on one of the links below for a Trading Station II demo account:

    FXCM LTD (UK) Demo Account | FXCM LLC (US) Demo Account | FXCM Australia Demo Account

    Not sure what demo to choose? Then Click Here to Chat Now and we can help you select the right one.

    Can we save you time and answer your platform questions for you?

    Many traders find that a 5-10 minute introduction to the best features the Trading Station II saves them time and allows them to get fast answers. A trading specialist can contact you at a scheduled time to show you how to place orders and answer questions. Click Here to Chat Now and we can schedule a call when convenient for you!

    Below you can learn about the most popular features of the platform:

    If you have additional Trading Station II, please post your question and we will reply with an answer!

    Return to the FXCM Trading Station II FAQ
    Last edited by FXCM Online Support; 10-15-2010 at 11:16 AM.
    Thank you for being a part of our trading community!

    Want to discuss how our resources can help you reach your trading goals? Add your post to join the conversation or feel free to contact us directly at help@fxcm.com!

    We look forward to hearing from you!

    FXCM Online Support

  10. #10
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    Jul 2008
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    1,118
    How do I open a trade?

    To open a new position, follow these easy steps:
    1. Right click on the buy or sell price for the symbol you want to trade from the Advanced Dealing Rate window. A drop down menu will display.
    2. Click on Create a Market Order.
    3. A create a Market Order window will display. Update the details for your order including the symbol, sell/buy, amt (k), and Click OK.
    Amt (k) is the trade size and is quoted in thousands. As an example, 10k means 10,000 units of the symbol traded or a 10k trade. The pip value of a 10k trade is about $1 per pip price change.
    4. The order will display in both the Open positions and Summary windows.
    What is Order Type?

    Order type gives you the flexibility to decide if you want execution certainty with At Best orders or price certainty with Market Range when placing market orders.

    1. At Best - At Best orders are filled at the next available price. While a majority of the time your order will be filled very close to the requested price, it can also be filled at a different price during fast moving or less liquid markets.
    For example: A market order to buy 100k EURUSD is placed at 1.2950 with At Best execution.

    There are several ways this order can get executed including:
    a. The entire 100k order will be filled at 1.2950.
    b. Some of the 100k order can be filled at 1.2950 and the rest of the order can be filled at another price.
    • Negative slippage. If there is 50k available at 1.2950 and the next available price with liquidity is 1.2951, then 50k will fill at 1.2950 and 50k will execute at 1.2951.
    • Positive slippage. If the next available price with liquidity is 1.2949, then the 100k order will execute at 1.2949.
    c. The entire 100k order can be filled at a different price.
    • Negative slippage. If the price changes during fast moving markets to 1.2980, then the 100k order would be filled at 1.2980.
    • Positive slippage. If the next available price with liquidity is 1.2920 during fast moving markets, then the 100k order will execute at 1.2920.
    2. Market Range - Market Range orders are filled within the price range specified and any amount that cannot be filled within that price range is not filled.
    For example: A market order to buy 100k EURUSD is placed at 1.2950 with market range set to zero.

    There are several ways this order can get executed including:
    a. The entire 100k order will be filled at 1.2950.
    b. Some of the 100k order can be filled at 1.2950.
    • If there is 50k available at 1.2950 and the next available price with liquidity is different from 1.2950, then 50k will fill at 1.2950 and 50k will be deleted.
    c. None of the 100k order will fill.
    • If the next available price with liquidity is different from 1.2950, then none of the 100k order will fill and the order will be deleted.
    Congratulations! You have learned how to open a trade. Mastering the platform will take some time so many traders find it helpful to place a few practice trades before trading a live account.

    Please click on one of the links below for a Trading Station II demo account:

    FXCM LTD (UK) Demo Account | FXCM LLC (US) Demo Account | FXCM Australia Demo Account

    Not sure what demo to choose? Then Click Here to Chat Now and we can help you select the right one.

    Can we show you other ways to open a new position?

    Many traders find that a 5-10 minute introduction to the different ways to open a new position on the Trading Station II saves them time and allows them to get fast answers. A trading specialist can contact you at a scheduled time to show you how to place orders and answer questions. Click Here to Chat Now and we can schedule a call when convenient for you!

    Below you can learn about the most popular features of the platform:

    If you have additional Trading Station II, please post your question and we will reply with an answer!

    Return to the FXCM Trading Station II FAQ
    Last edited by FXCM Online Support; 10-15-2010 at 11:15 AM.
    Thank you for being a part of our trading community!

    Want to discuss how our resources can help you reach your trading goals? Add your post to join the conversation or feel free to contact us directly at help@fxcm.com!

    We look forward to hearing from you!

    FXCM Online Support

  11. #11
    Join Date
    Jul 2008
    Posts
    1,118
    How do I get out of a trade?

    For FXCM LTD (UK) and FXCM Australia account holders, the best location to manage or close open positions is the Open Positions window.

    From the Open Positions window:

    1. Double left-click directly on the price in the Close column for the specific ticket that you would like to close.
    • For example, if you want to close a long 10k EUR/USD position, then double left-click on the close price for that specific ticket.
    2. A Close Position(s) window will appear. Update the details for your order including the symbol, amt (k), and Click OK.
    3. Once executed, the trade will update to the Closed Positions window.
    For FXCM LLC (US) account holders, the best location to manage or close positions is the Summary window based on the net (total) open positions for that symbol.

    From the Summary window:

    1. Double left-click directly on the price in the Close Sell or Close Buy column ((whichever has a price) to close the Net (total) positions for the specific symbol that you would like to close.
    • If the net (total) positions are short, then click on the price in the Close Buy column. The opposite is true for net long positions.
    • For example, if you want to close the net long positions of 50k for EUR/USD position, then click on the Close Sell price for the EUR/USD symbol.
    2. A Close Position(s) Window will appear. Update the details for your order including the symbol, amt (k), and Click OK.
    3. Once executed, the net closed trades will update to the Closed Positions window.
    Congratulations! You have learned how to close a trade. Mastering the platform will take some time so many traders find it helpful to place a few practice trades before trading a live account.

    Please click on one of the links below for a Trading Station II demo account:

    FXCM LTD (UK) Demo Account | FXCM LLC (US) Demo Account | FXCM Australia Demo Account

    Not sure what demo to choose? Then Click Here to Chat Now and we can help you select the right one.

    Can we show you other ways to close positions?

    Many traders find that a 5-10 minute introduction to the features of the Trading Station II platform saves them time and allows them to get fast answers. A trading specialist can contact you at a scheduled time to show you how to place orders and answer questions. Click Here to Chat Now and we can schedule a call when convenient for you!

    Below you can learn about the most popular features of the platform:

    If you have additional Trading Station II, please post your question and we will reply with an answer!

    Return to the FXCM Trading Station II FAQ
    Last edited by FXCM Online Support; 09-22-2010 at 03:33 PM.
    Thank you for being a part of our trading community!

    Want to discuss how our resources can help you reach your trading goals? Add your post to join the conversation or feel free to contact us directly at help@fxcm.com!

    We look forward to hearing from you!

    FXCM Online Support

  12. #12
    Join Date
    Jul 2008
    Posts
    1,118
    How do I place stop and limit orders?

    For FXCM LTD (UK) and FXCM Australia account holders, the best location to place Stop and Limit orders is the Open Positions window.

    From the Open Positions window:

    1. Right click on the individual ticket and select Stop/Limit from the drop-down menu.
    2. A Stop/Limit window will appear. Update the details for your order(s) including the ticket, stop rate, limit rate and Click OK.
    3. Once a Stop or limit order has been set, you will see the Stop price in the Stop column or Limit price in the Limit column in the Open Positions window.
    4. Once the price is reached, the Stop or Limit order will go into process.

    For FXCM LLC (US) account holders, the best location to place stop or limit orders is the Summary window based on the net (total) open positions for that symbol.

    From the Summary window:

    1. Right click on the Net positions for the specific symbol that you would like to manage and select Stop/Limit (Net) from the drop-down menu.
    2. A Stop/Limit (Net) window will appear. Update the details for your order(s) including the symbol, net stop rate, net limit rate and Click OK.
    3. Once a Net Stop or limit order has been set, you will see the Stop price in the Stop column or Limit price in the Limit column in the Summary window.
    4. Once the price is reached, the Net Stop or Limit order will go into process.

    Congratulations! You have learned how to place stop or limit orders. Mastering the platform will take some time so many traders find it helpful to place a few practice trades before trading a live account.

    Please click on one of the links below for a Trading Station II demo account:

    FXCM LTD (UK) Demo Account | FXCM LLC (US) Demo Account | FXCM Australia Demo Account

    Not sure what demo to choose? Then Click Here to Chat Now and we can help you select the right one.

    Can we show you the best ways to place orders?

    Many traders find that a 5-10 minute introduction to the features of the Trading Station II platform saves them time and allows them to get fast answers. A trading specialist can contact you at a scheduled time to show you how to place orders and answer questions. Click Here to Chat Now and we can schedule a call when convenient for you!

    Below you can learn about the most popular features of the platform:

    If you have additional Trading Station II, please post your question and we will reply with an answer!

    Return to the FXCM Trading Station II FAQ
    Last edited by FXCM Online Support; 08-30-2010 at 10:25 PM.
    Thank you for being a part of our trading community!

    Want to discuss how our resources can help you reach your trading goals? Add your post to join the conversation or feel free to contact us directly at help@fxcm.com!

    We look forward to hearing from you!

    FXCM Online Support

  13. #13
    Join Date
    Jul 2008
    Posts
    1,118
    Can you explain Trailing Stops?

    Trailing Stops automatically update the Stop order price as the market price moves in your favor.

    On the Trading Station II platform, you will have access to two separate types of Trailing Stops: Fixed and Dynamic.

    What is the difference between a Fixed and Dynamic Trailing Stop?

    Different traders have different needs, depending of their strategy, when it comes to Trailing Stops and the Trading Station can cater to each! Below, you will find a description of each type of Trailing Stop.

    Dynamic Trailing Stop

    With a Dynamic Trailing Stop, the stop will trail in the direction of the trade for every 0.1 pips that the trade is profitable.

    For example: You buy the EUR/USD at 1.3000(0) and place a 20 pip stop at 1.2980(0) and check the Trailing Stop box to activate a Dynamic Trailing Stop.
    • The EUR/USD then rises by 30.2 pips to 1.3030(2)
    • With every single 0.1 of a pip, your stop automatically moves up. After this 30.2 pip move, your stop will now have moved to 1.3010(2)
    • The stop will continue to rise if the EUR/USD rises
    • If the EUR/USD falls, the stop will remain at 1.3010(2). If the EUR/USD falls to 1.3010(2) your stop will execute and close your trade at the next best available price in the market
    Fixed Trailing Stop

    With a Fixed Trailing Stop, the stop will trail in the direction of the trade after the set amount of pips that you have set.

    For example: You buy the EUR/USD at 1.3000 and place a 10 pip stop at 1.2990(0) and set a Fixed Trailing Stop of 10 pips.
    • The EUR/USD then rises by 30.2 pips to 1.3030(2)
    • With every 10 pip move, your stop will automatically move up by 10 pips. For instance, if the price moves to 1.3005 your stop will not trail because the price has not moved 10 pips. If the price moves to 1.3010, your stop will move up by 10 pips to 1.3000
    • After this 30.2 pip move, your stop will now have moved to 1.3010(0)
    • The stop will continue to rise for every 10 pips that the EUR/USD rises
    • If the EUR/USD falls, the stop will remain at 1.3010(0). If the EUR/USD falls to 1.3010(0) your stop will execute and close your trade at the next best available price in the market.
    How can I apply a Trailing Stop to my order?

    Adding a Trailing Stop to a trade is quick and easy, simply follow these steps to get everything setup:

    Step 1: Right click on the individual ticket in the Open Positions window and select Stop/Limit
    Step 2: The Stop/Limit window will appear.
    Step 3: Check the Stop box to enable a normal stop order. A Trailing Stop cannot be applied without a normal stop order.
    Step 4: From the drop down menu, select the style of trailing stop that you would like to apply.
    Step 5: If you selected a Fixed Trailing Stop, set the number of pips that you would like the trailing stop to trail by. If you selected a Dynamic Trailing Stop, this amount is automatically set to 0.1 for you.
    Step 6: Click OK to apply the Trailing Stop to your order.
    Are there any trading strategies that utilize Trailing Stops?

    Absolutely! The Momentum strategies from the DailyFX+ Trading Signals utilize Trailing Stops for each signal, so that if the momentum in a trade continues, you can stay in the trade while locking in profits with a trailing stop. Below is an example of how this will look on the signals:
    Every FXCM Live account gains access to the DailyFX+ Forex Trading Courses and Signals that contain over 60 videos and 14 different strategies, including strategies that utilize Trailing Stops for Money Management!

    If you don't currently have a live account, take a moment to register for a trial login to see everything that we have to offer!

    If you have additional Trading Station II, please post your question and we will reply with an answer!

    Return to the FXCM Trading Station II FAQ
    Last edited by Charles Graves at FXCM; 10-29-2010 at 08:04 AM.
    Thank you for being a part of our trading community!

    Want to discuss how our resources can help you reach your trading goals? Add your post to join the conversation or feel free to contact us directly at help@fxcm.com!

    We look forward to hearing from you!

    FXCM Online Support

  14. #14
    Join Date
    Jul 2008
    Posts
    1,118
    How do I place an entry order?

    To place an entry order, follow these easy steps:

    1. Right click anywhere inside the Advanced Dealing Rate window. An easy option is to right click on the buy or sell price for the symbol you want to trade. A drop down menu will display.
    2. Click on Create an Entry Order.
    3. A Create an Entry Order window will appear. Update the details for your order including the symbol, sell/buy, rate, amt (k), and Click OK.
    • Amt (k) is the trade size and is quoted in thousands. As an example, 10k means 10,000 units of the symbol traded or a 10k trade. The pip value of a 10k trade is about $1 per pip price change.
    4. The order will update to the Orders window as a pending order.
    5. Once the price is reached, the entry order will go into process.

    Why would I use an entry order?

    Entry orders are a good way to prepare for a future trading opportunity by allowing you to establish pending orders to be executed if a price is reached.

    For example: If a trader thinks the long-term trend of EUR/USD is up but expects the price to go down in the short-term, then a long entry order to buy EUR/USD at a more favorable price can be placed.

    If an entry order to buy is placed 100 pips lower than the current market price, then the price received if the order is processed will be 100 pips more favorable than a market order to get into the market immediately.

    There are many different ways to include entry orders in your strategy.

    Congratulations! You have learned how to place entry orders. Mastering the platform will take some time so many traders find it helpful to place a few practice trades before trading a live account.

    Please click on one of the links below for a Trading Station II demo account:

    FXCM LTD (UK) Demo Account | FXCM LLC (US) Demo Account | FXCM Australia Demo Account

    Not sure what demo to choose? Then Click Here to Chat Now and we can help you select the right one.

    Can we show you the most popular features of the platform?

    Many traders find that a 5-10 minute introduction to the features of the Trading Station II platform saves them time and allows them to get fast answers. A trading specialist can contact you at a scheduled time to show you how to place orders and answer questions. Click Here to Chat Now and we can schedule a call when convenient for you!

    Below you can learn about the most popular features of the platform:

    • FXCM LLC- Order Types l One-Click Trading l Trade From the Charts l Customization l Video Tour
    • FXCM LTD- Order Types l One-Click Trading l Trade From the Charts l Customization l Hedging l Video Tour
    • FXCM Australia- Order Types l One-Click Trading l Trade From the Charts l Customisation l Hedging l Video Tour

    Do you have a Trading Station II question? Feel free to post your question and we will reply with an answer!

    Return to the FXCM Trading Station II FAQ
    Last edited by FXCM Online Support; 08-30-2010 at 10:29 PM.
    Thank you for being a part of our trading community!

    Want to discuss how our resources can help you reach your trading goals? Add your post to join the conversation or feel free to contact us directly at help@fxcm.com!

    We look forward to hearing from you!

    FXCM Online Support

  15. #15
    Join Date
    Jul 2008
    Posts
    1,118
    What is the fastest way to place a trade?

    One-Click Trading is the fastest way to place an order. Just one click and your order is in process!

    To take advantage of One-Click Trading, follow these simple steps:

    Step 1. Click on the Trading Settings button from the navigation bar of the Trading Station II platform.
    Step 2. A Trading Settings window will display. Select One-Click, update any other fields, and click OK.
    Step 3. The first time you enable One-Click Trading, a disclaimer will appear. Read the disclaimer, click the box that says “I Accept the terms of this agreement” to agree, and click OK.
    Step 4. One-Click trading is now enabled. A red “1” icon will appear at the top of the Trading Station II platform and inside of the Dealing Rates window.

    How do I place a trade with One-Click?

    From the Dealing Rates window:

    1. Click on the buy or sell price for the correct symbol inside the Dealing Rates window.
    • For example, if you want to buy EUR/USD, click on the buy price.
    2. The trade will update to the Open positions and Summary windows.

    How do I close a trade with One-Click Trading?

    For FXCM LTD (UK) and FXCM Australia account holders, closing an open position with One-Click is available for each individual ticket.

    From the Open Positions window:

    1. Click directly on the price in the Close column for the specific ticket that you would like to close.
    • For example, if you want to close a long 10k EUR/USD position, then click on the close price for that specific ticket.
    2. The order will be processed and the trade will update to the Closed Positions window.

    For FXCM LLC (US) account holders, positions closed with One-Click Trading close the net (total) open positions for that symbol.

    From the Summary window:

    1. Click directly on the price in the Close Sell column to close the Net (total) long positions for the specific symbol that you would like to close.
    • For example, if you want to close the net long positions of 50k for EUR/USD position, then click on the Close Sell price for the EUR/USD symbol.
    2. The order will be processed and the net positions will update to the Closed Positions window.

    How do I get comfortable with One-Click Trading?

    The easiest way to learn to use One-Click Trading is to practice with a demo account. Please click on one of the links below for a Trading Station II demo account:

    FXCM LTD (UK) Demo Account | FXCM LLC (US) Demo Account | FXCM Australia Demo Account

    Not sure what demo to choose? Then Click Here to Chat Now and we can help you select the right one.

    Now that you have a demo account, login and change the trading settings to One-Click Trading. Then place 5 trades in any direction you want as fast as you can! You will notice how fast placing orders with One-Click Trading really is!

    Can we save you time and show you the best features of the Trading Station II?

    Many traders find that a 5-10 minute introduction to the best features the Trading Station II saves them time and allows them to get fast answers. A trading specialist can contact you at a scheduled time to show you how to place orders and answer questions. Click Here to Chat Now and we can schedule a call when convenient for you!

    If you have additional Trading Station II, please post your question and we will reply with an answer!

    Return to the FXCM Trading Station II FAQ
    Last edited by FXCM Online Support; 08-30-2010 at 10:41 PM.
    Thank you for being a part of our trading community!

    Want to discuss how our resources can help you reach your trading goals? Add your post to join the conversation or feel free to contact us directly at help@fxcm.com!

    We look forward to hearing from you!

    FXCM Online Support

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