Many people have had concerns and questions regarding transferring or moving their micro account to FXCM UK ltd. Find the most frequently asked questions below.
Q. If I switch my account to FXCM UK what protection is available?.
A. The Financial Services Authority (FSA) is the government agency that overseas spot FX trading in the United Kingdom. The market has been regulated in the UK much longer then it has been in the US. Accounts with Forex Capital Markets LTD (FXCM UK) are fully segregated in accordance with UK financial regulations. The FSA, one of the world's most respected financial regulatory bodies, administers these regulations. In the unlikely event of FXCM UK's bankruptcy, clients of FXCM UK would be considered secured creditors and receive priority in bankruptcy proceedings.
Q. With my account at FXCM UK, will I need to phone the UK to get support?
A. FXCM’s global offices are open 24 hours a day, seven days a week. You may continue contacting the same office and support staff you have been accustomed to, through the same familiar telephone, chat, and email methods, regardless of where your trading account is set up.
Q. How may I deposit to my account if it is housed with FXCM UK?
A. FXCM UK provides for bank wire, debit card, credit card, and check deposits and withdrawals. Please note there are different website links and funding details associated with accounts at FXCM UK . Visit
http://www.fxcm.co.uk/depositing-funds.jsp for full details. Please also note that we are in the process of updating our bank information for FXCM UK to include US bank accounts and debit/credit card deposit functionality.
Q: Do I need to download any new software if my account is with FXCM UK?
A: No, you will use the same trading station. No additional download is required.
Q:. What is the cutoff date to opt in to transfer my account to FXCM UK?
A: MT4 clients must submit the opt-in form by Wednesday May 6th.
Forex System Selector clients must submit the opt-in form by Wednesday May 13th
Clients using the regular FXCM TS II platform must submit the opt-in form by May 27th
Q: What happens if I don’t transfer before the deadline? Can I transfer after? How?
A: We highly encourage clients to transfer before the deadline so that your account can be moved over will all open positions. If you choose to move over after the deadline you will have to close out all open positions before we can move your account.
Q. If I transfer my account to FXCM Uk ltd will my account stay based in USD?
A: All micro accounts will remain in USD at this time.
Walker