| || |
I have created account on MyFXCM (03/20/2012) and it is still locked.
I have made deposit of course and send required documents - account was created via zulutrade site, may be it is source of problems...
Account is inactive. I cannot start trading nor make any withdrawal.
Hello Piotreq, and thank you for your post! On behalf of myself and everyone here at FXCM, welcome to the forum community!
What is the status of my account?
Since resolving your issue will involve discussing specific account information, I will send you an email in order to best assist you.
How can I ask you a question privately if I don't want to post my question on the forum?
Here at FXCM, protecting your privacy is of the highest importance. When you have a question that includes:
*Specific Account Information
Please contact us directly by using one of the methods below.
Standard accounts are entitled to live support by phone or by chat 24 hours a day 7 days a week. Please click here to chat now!
Micro Accounts receive support exclusively through the micro support site which is http://www.forexmicrolot.com/forex-answers.jsp
How do I post questions?
If you cannot find your specific question on the site please scroll down to the portion that reads "Please Complete the Form Below"
From there please choose the type of question you would like to ask.
Once you have chosen the type of question you would like to ask please fill out all the required fields and click "Submit".
An FXCM micro representative will be more than happy to answer any questions you would like to ask.
Thank you again for your post Piotreq! Please feel free to post with additional questions or contact me directly at firstname.lastname@example.org
Originally Posted by Piotreq
Last edited by Julius at FXCM; 04-03-2012 at 07:31 PM.
Thank you for being a part of our trading community!
Want to discuss how our resources can help you reach your trading goals? Add your post to join the conversation or feel free to contact us directly at email@example.com
We look forward to hearing from you! FXCM Online Support
Disclaimer: Trading foreign exchange on margin carries a high level of risk, and may not be suitable for all investors. The high degree of leverage can work against you as well as for you. Before deciding to trade foreign exchange you should carefully consider your investment objectives, level of experience, and risk appetite. The possibility exists that you could sustain a loss of some or all of your initial investment and therefore you should not invest money that you cannot afford to lose. You should be aware of all the risks associated with foreign exchange trading, and seek advice from an independent financial advisor if you have any doubts. Any opinions, news, research, analyses, prices, or other information contained on this website is provided as general market commentary and does not constitute investment advice. Forex Capital Markets LLC. will not accept liability for any loss or damage, including without limitation to, any loss of profit, which may arise directly or indirectly from use of or reliance on such information.