Thread: Mobile Trading FAQ

Mobile Trading FAQ

Please click on the appropriate link below to view the answer to your question:

• What mobile devices are supported?
• Is the mobile trading platform service free?
• Is the mobile trading platform available in other languages?
• How do I install the mobile trading platform?
• How do I use the mobile trading platform?
• Will the Mobile TSII Platform have all of the same features that FXCM Trading Station II has?
• Can I trade my FXCM Micro account on the mobile platform?
• Can I trade my MT4 account on the mobile trading platform?
• Will other mobile devices be supported in the future?
• Can I use my existing FXCM account?
• What FXCM account types can I trade on Mobile?
• Does FXCM support all mobile service carriers?
• Do I need a data plan to use FXCM Mobile's Trading Station?
• I have a LAMM account. Can I switch between my accounts on the mobile trading platform?

Do you have other mobile trading questions? Let us answer them for you! Click Post Reply now to post your question online.

What mobile devices are supported?

The following mobile devices are supported: iPhone and iPod touch; Android OS enabled devices; BlackBerry Curve 8900, Storm 9500, Storm 9530, Tour 9630, Pearl 8110 Series, Pearl 8120 Series, Pearl Flip 8220 Series, Bold 9000, Curve 8300 Series, 8800 Series; Windows Mobile Only for Pocket PC with Windows 5.0 and above and resolution 240 x 320 dpi; all Windows Mobile 5 Editions Models; all Windows Mobile 6 Editions Models; all Windows Mobile 6.1 Editions Models.

Do you have other mobile trading questions?

Let us answer them for you! Click Post Reply now to post your question online.

Return to Top of Page

Is the mobile trading platform service free?

Yes, the mobile trading application is free for demo and live clients, but there is a fee per trade for Micro clients.

Do you have other mobile trading questions?

Let us answer them for you! Click Post Reply now to post your question online.

Return to Top of Page

Is the mobile trading platform available in other languages?


We are currently working on supporting several languages in the coming months.

Do you have other mobile trading questions?

Let us answer them for you! Click Post Reply now to post your question online.

Return to Top of Page

How do I install the mobile trading platform?

Click on the correct link below to begin the mobile trading platfoprm download:

• iPhone

• BlackBerry

• Windows Mobile

• Google Android

Do you have other mobile trading questions?

Let us answer them for you! Click Post Reply now to post your question online.

Return to Top of Page

How do I use the mobile trading platform?

Please view the video tour and select the appropriate device.

The mobile trading platform video can also be found here.

Do you have other mobile trading questions?

Let us answer them for you! Click Post Reply now to post your question online.

Return to Top of Page

Will the Mobile TSII Platform have all of the same features that FXCM Trading Station II has?

No, some features of the FXCM Trading Station will not be available on the FXCM Mobile Trading Station. Key differences include, but are not limited to, charting packages will be limited to five minute charts, daily interest rolls will not appear, and the maintenance margin requirement per financial instrument will not be available.

Traders should familiarize themselves with the functionality of the Mobile Trading Station by using the demo version prior to trading real funds.

Do you have other mobile trading questions?

Let us answer them for you! Click Post Reply now to post your question online.

Return to Top of Page

Can I trade my FXCM Micro account on the mobile platform?

Yes, you are able to trade with your Micro account. If you are trading via an FXCM Micro account, your account will be charged and debited a service fee of $0.10 per 1,000 unit lot for each trade entered using the Mobile TS II.

Do you have other mobile trading questions?

Let us answer them for you! Click Post Reply now to post your question online.

Return to Top of Page

Can I trade my MT4 account on the mobile trading platform?

At this time you cannot trade via MT4 on mobile.

Do you have other mobile trading questions?

Let us answer them for you! Click Post Reply now to post your question online.

Return to Top of Page

Will other mobile devices be supported in the future?

Yes, we may add additional devices in the future depending on the need of our traders. If you have any suggestions, please click post reply and we will take your request into consideration.

Do you have other mobile trading questions?

Let us answer them for you! Click Post Reply now to post your question online.

Return to Top of Page

Can I use my existing FXCM account?

Yes, all Standard Trading Station II and Micro accounts can use the mobile trading platform.

To login, simply change the connection to Real and use your current username and password.

Do you have other mobile trading questions?

Let us answer them for you! Click Post Reply now to post your question online.

Return to Top of Page

What FXCM account types can I trade on Mobile?

You can trade Standard Trading Station II and Micro accounts on the mobile trading platform.

Do you have other mobile trading questions?

Let us answer them for you! Click Post Reply now to post your question online.

Return to Top of Page

Does FXCM support all mobile service carriers?

Mobile Trading Station II is available on networks that supply service to iPhone, BlackBerry, supported Windows Mobile, and Google Android devices.

Do you have other mobile trading questions?

Let us answer them for you! Click Post Reply now to post your question online.

Return to Top of Page

Do I need a data plan to use FXCM Mobile's Trading Station?

Yes, your smartphone needs to access the Internet to be able to use the Mobile Trading Station.

Do you have other mobile trading questions?

Let us answer them for you! Click Post Reply now to post your question online.

Return to Top of Page

I have a LAMM account. Can I switch between my accounts on the mobile trading platform?

No. PAMM and LAMM accounts will not be able to switch between accounts.

Do you have other mobile trading questions?

Let us answer them for you! Click Post Reply now to post your question online.

Return to Top of Page