Thread: FXCM Mobile TSII by Market Simplified FAQ

FXCM Mobile TSII by Market Simplified

Please click on the appropriate link below to view the answer to your question:

Top Questions

• How do I download the mobile APP? Click here
• How do I log in to my live/practice account on the application? Click here
• What are the different icons on the home screen? Click here
• How do I view my available symbols from the mobile platform? Click here
• What time Frames are available on the charts, and can I trade from the chart? Click here

Trading on the Mobile TS

• How do I place a trade on the mobile platform? Click here
• How do I apply a stop and limit at trade open? Click here
• How do I adjust/add a stop and limit on an open trade? Click here
• How do I set up an entry order on the mobile platform? Click here
• How do I set up an OCO order on the mobile platform? Click here
• How do I set up a stop and limit on an entry order with the mobile platform? Click here

Advanced

• How do I change the default pair that I see when I open the charts and quotes? Click here
• Is it possible to view multiple currency pairs in the quote window? Click here
• How do I review my pending orders on my account from the mobile platform? Click here
• How do I set up an OCO order on the mobile platform? Click here

If you have additional FXCM Mobile TSII questions, please post your question and we will reply with an answer!

Mobile trading is available to both Standard and Micro accounts. There is no additional charge for mobile trading for Standard accounts. Micro accounts will be charged $0.10 per lot when trading through our mobile platform.

Please note, some features of the FXCM Trading Station will not be available on the FXCM Mobile TSII. Key differences include, but are not limited to, charting packages will be limited to five minute charts, daily interest rolls will not appear, and the maintenance margin requirement per financial instrument will not be available. Traders should familiarize themselves with the functionality of the FXCM Mobile TSII by using the demo version prior to trading real funds.

Mobile trading is not currently available for clients trading through MT4, FXCM Active Trader, or Mirror Trader.

Please be aware of your mobile service provider's signal strength when accessing the FXCM Mobile TSII platform and when placing trades.

* Beta Testing Notice: Please be advised that this is a beta version. Most electronic trading facilities are supported by computer-based component systems for the order routing and execution of trades. As with all facilities and systems, they are vulnerable to temporary disruption or failure. When you undertake transactions on an electronic trading system, you will be exposed to risks associated with the system including but not limited to failure of hardware or software, as such please be sure to review the execution risks. Beta testing is designed to pinpoint inherent flaws in the software. Clients who may experience increased technical difficulties during this period are encouraged to contact tsmobile@fxcm.com. For this purpose, participation in beta testing is completely voluntary.

How do I download the mobile APP?

Installing the Mobile platform has never been easier. Simply visit fxcm.marketsimplified.com from the web browser of your BlackBerry, JAVA, Windows Phone 7.x or Windows Mobile 6.x and click on the link that applies to your phone. Below is an example of downloading the BlackBerry version of the FXCM Mobile TSII by Market Simplified.

INSTALLING THE BLACKBERRY APP

Step 1 First check the version of your Mobile operating system by going to “Options”, and then “About” on your mobile. There you will see which version of the Mobile operating system you are using.



Make note of which operating system you are using.



Step 2 After determining the version you are using open the internet browser on your Mobile and click on the menu button and select Go To…



Step 3 In the address bar type in fxcm.marketsimplified.com

Step 4 Select your OS Version as per the information you got from your phone and click the Download button





Step 5 A screen will appear with the Name of the application, the Version, the Vendor, and the Size of the file. There will also be a description of what the file you are downloading is. If you would like to download the platform click on the download button.



Step 6 If you have a previous version of the Mobile Trading Station installed you will receive a pop up with the previous version and the current version.



Step 7 Once the download is complete you will find the icon on the home screen or in the download folder on your Mobile.



Click here for instructions on how to log in to your account.

Congratulations! You have now installed the FXCM Mobile Trading Platform for Mobile on your device! For more information on how to use the mobile trading platform please click here.

How do I log in to my live/practice account on the application?

Logging in to your Live or Practice trading account is as simple as logging on with your PC.
In order to log in to your live or practice account you will first need to download the application to your mobile. Please click here for step by step instructions on downloading the FXCM Mobile Trading Platform for Mobile.

Step 1 Once you have downloaded the platform to your Mobile find the FXCM icon and click on it to open the application. The icon is usually on the home screen or under the download folder on your Mobile.



Step 2 Once the platform has loaded up you may first select whether you want to log in to a Practice or Real account.



Step 3 Next input your User Name, and Password. After that you may check off the option to save your log in details.



Step 4 Once all the details have been typed in click on the login button at the bottom of the screen to log in and connect to your trading account.

Congratulations! You are now logged in to your trading account from your Mobile phone. You may now begin trading from where ever you are. For more information on how to use the mobile trading platform please click here.

What are the different icons on the home screen?

To see the home screen on the mobile trading platform you must first log in to your trading account. For instructions on logging in to your trading account please click here.

Upon log in you will see a group of icons on your screen. We will go through each icon and what each icon represents.



Quotes – The quotes icon is where you may go to view the real time executable trading price of all the different instruments available to trade on your account.



Charts – The charts icon brings you to our mobile charting package, here you may view the price movements that occurred on the different instruments available to trade.



Positions – The positions icon will show you a list of all your open positions. You may set stops and limits on your open positions from this menu as well. For information on setting a stop or limit on an open trade please click here. You may also view any closed positions you may have from the current trading day (5pm – 5pm New York time).



Entry Order – The entry order menu will allow you to set up new entry orders from the mobile trading platform.



Balances – The balances icon will provide you information on your equity, the balance on your account, and your usable Margin in Percentage. You will also see a bar that displays your usable margin.



News – The news icon will bring you to a newsfeed from dailyfx.com FXCM’s strategy site. The site will give headlines and articles from the site which you can view by going to http://www.dailyfx.com


View Order – You may view your pending orders that you have on your account from this window. The icon displays regular entry orders as well as OCO Entry orders.



Settings – Under the settings menu you may define the default currency displayed that displays when you open the quotes or chart section on the mobile platform, and you may define the quote view to multi pair or single pair. Multi pair will allow you see a list of the currency rates as they update and single pair will just display the defined default currency pair. And you can set whether or not you would like the platform to save your login details or not.



Call Us – By clicking on the call us icon your phone will call our US toll free number, so if you are outside of the US this feature is not recommended.

In the future we may be adding in additional features, if you would like to see more features added to our mobile platform, or specific mobile ideas please post here and we will submit the requests to our product development team.

How do I view my available symbols from the mobile platform?

Viewing the currency pair on your mobile platform is very simple. You may view all of the instruments available to trade on your account at any time from your mobile trading platform.

Step 1 Click on the quotes icon on your mobile platform



Step 2 Once in the quotes window click on the dropdown menu to view a list of your available currency pairs



Step 3 After clicking on the icon you will see a list of available currency pairs

Congratulations! Now you know how to check quotes on currency pairs while on the go, and you can check prices on any of the instruments we offer anytime anywhere. What currency pairs do you trade most? Click here to view daily technical analysis for the major curency pairs.

What time Frames are available on the charts, and can I trade from the chart?

As currency traders FXCM understands that a trader needs to be able to view currency charts when on the go. That is why we have a number of options available to our clients for their charting and trading needs. There are currently two options to view charts on FXCM’s price feed while on the go.

To see how to view charts on the Mobile Trading station, and how to place trades from the chart click here

To see how to view charts from our mobile strategy site, but not be able to place trades from he chart please click here

How to view charts on the Mobile Trading Station

The advantage of viewing charts from the mobile trading station is that you may place trades on your trading account from the charts after analyzing the chart. At this time the mobile trading platform only displays 5 minute charts, however you may view other time frames from our mobile site.

Step 1 To open up the charts on the mobile trading station click on the charts icon



Step 2 Next select the instrument for which you would like to view a chart



Step 3 Once you have found the instrument you would like to trade it is easier than ever to open a trade, all you need to do is click on the buy or sell icon at the bottom of the chart



Step 4 This will bring you to the Create Market Order window. For instructions on opening a trade on the mobile platform [post=]click here[/post]

Congratulations! You have now opened the charts and placed a trade from your mobile trading platform! What type of chart analysis do you usually do? For articles from our currency strategists regarding candlestick analysis please click here.

How to view charts on DailyFX Mobile

We understand the need to follow your trades on the go, so FXCM has developed a web based charting package that will allow you view the rates for our tradable currency pairs. Accessing the charts are simple and can be done from any mobile phone with internet access.

Step 1 Open your mobile web browser and go to mobile.dailyfx.com



Step 2 Click on the charts icon at the top of the page



Step 3 You may choose any of the available currency pairs to view on the chart by licking on the currency pair at the bottom of the page.



Step 4 Next select the time frame for the mobile chart you would like to view

You may access this from anywhere you have mobile internet access and keep a close eye on all your FX trades. As an added service we offer our standard account holders the means to place trades over the phone any time trading is available. If you would like to place a phone trade please have your FXCM account number handy and call +1-212-201-7300 from anywhere in the world.

If you have a micro account and would like to be able to place trades over the phone, please contact us and we can help you enable this feature on your micro trading account.

If you have any other questions at all, please do not hesitate to post a reply or send us a direct e-mail.

How do I place a trade on the mobile platform?

There are two ways to place a trade on the FXCM Mobile Trading Station, from the quotes menu or from the charts.

Placing a trade from the quotes menu

Step 1 Once in the quotes menu pull up the currency pair you would like to trade:



Step 2 Next click on the buy or sell icon on your platform to open a trade:

Placing Trades from the charts menu

Step 1 Upon reviewing an instrument on the charts you may choose to place a trade from within the chart menu.



Step 2 To open a trade you may click on the “Sell” or “Buy” buttons at the bottom of the chart on your mobile platform, and this will bring you to the market order menu.



Step 3 Once you reach the Create Market Order you may set the amount you would like to trade, make sure you are on the correct currency pair, and that you have selected the correct direction of the trade (buy/sell).



Step 4 To place the trade click on submit and your trade will go into execution. If you no longer want to place the trade you may press cancel.

Congratulations! You have now entered into a trade from the mobile trading platform. For information on settings stops and limits on your new or existing trades please click here. How do you determine when you want to open or close trades? How familiar are you with our strategy site dailyfx? You may see what trades our Analysts are in by clicking here.

How do I apply a stop and limit at trade open?

Managing your account’s exposure to risk and setting your profit target is an important part of any strategy, and the FXCM Mobile Trading Station will allow you to do just that!

The process will differ based upon the type of account that you have, so scroll to the correct section for your account type!

If your account is with FXCM UK or FXCM Australia click here

If your account is with FXCM US click here

How to place a stop and limit at trade open with FXCM UK or FXCM Australia

If your account is with FXCM UK or Australia you may set a stop and limit at the trade open, or once you have open trades. Let’s first see how to place a stop and limits at trade open.
For instructions on how to open trades click here.

Step 1 At the Create Market Order window you will have the option to set a stop and limit by clicking on the Stop or Limit toggle button.



Step 2 Once you have enabled stops or limits on your mobile platform you may then set the level you would like the stop or limit to execute at.



Step 3 Once you have applied all the relevant details for your new trade just click on the Submit button and the trade will go into execution.

Congratulations! You have now set up a stop and limit while opening a trade. It is very important to implement risk management on your trades, for more information on how to determine where to set stops and limits you can always look at our pivot levels section on DailyFX. Pivot Points are widely used by day traders to quickly determine where market sentiment may change between bullish and bearish. Pivot Points are also commonly used to find likely Support and Resistance levels.

What other tools do you use to determine where to set stops and limits on your Trade? Please let us know how we can be of further assistance on the forum, or by emailing us directly.

How to place a stop and limit at trade open with FXCM US?

Due to current regulation accounts with FXCM US may only set stops and limits from the FXCM Trading Station II. This is due to current FIFO requirements on all trades with FXCM US.

How do I adjust/add a stop and limit on an open trade?

The market certainly isn’t static, and many times your strategy isn’t either! It’s important to have the ability to be flexible and change your stops and limits on the fly, and the FXCM Mobile TS gives you this flexibility*!

Setting a stop and limit on your open trades is simple from the Mobile Trading station.

Step 1 Pull up your open positions



Step 2 Next go to the position you would like to apply changes to in the open positions and click on it. This will bring up a menu to edit your open positions, select stop/limit to edit your stop and limit click on the Stop/Limit option.



Step 3 In the Stop/Limit Order menu you may enable the stop and limit option on your trade by clicking on the toggle option in the platform.



Step 4 After you have enabled the feature you may now set the rate at which you would like the stop or limit to execute. The number below the stop and limit rates display the current market price on the instrument you are trading.



Step 5 Once you have set the stop and limit orders up you may click submit to apply them to your existing trades.

Congratulations! You have now set up stops and limits on your mobile trading station. You may now rest assure that if your stop or limit are hit the orders will execute and close your trade out.

*This feature is not available for clients with FXCM US at this time.

How do I set up an OCO order from my mobile trading platform?
OCO stands for "One Cancels Other." It simply means that if one part of the order is executed, the other part will be automatically canceled. On the Mobile Trading Station, Entry Orders that are linked as OCO orders will appear under the "OCO Orders" section of the Orders menu. An OCO order is useful when a trader is unsure about the direction the market will take, yet wishes to capitalize on either direction. Setting up an OCO on the mobile trading station is quick, and fairly simple, however unlike the FXCM Trading Station II the OCO order needs to be set up from existing pending orders.

Step 1 Click on the “View Order” icon



Step 2 Click on one of the entry orders you would like to set up as part of the OCO order. For instructions on setting up a new Entry Order please click here.



Step 3 Click on Create OCO Order


Step 4 Once the order is created you will receive a confirmation pop up on your mobile platform



Step 5 Next click on the Orders drop down menu and select OCO orders



Step 6 Scroll to the OCO order you have created and click on it, then select Edit OCO Order



Step 7 Next select the entry order you would like to connect to your new OCO order, click on it and select Add to OCO Group



Step 8 If you like you may add additional currency pairs to the OCO order by repeating the previous steps.

Step 9 Once you have completed the OCO setup select submit.



Step 10 Once the order is completed you will see the confirmation on your mobile platform.



Step 11 You will now see both orders linked under one OCO order.

Congratulations, you have now set up an OCO order on your mobile trading platform. Now you may rest assure that when one of the trades is triggered you will be in the trade you had wanted. How do you determine what currency pairs you will follow or which you want to trade?

Our skilled analysts release reports through out the day on all the different pairs we offer, if you are interested in seeing what our analysts are trading today please click here.

How do I set up a stop and limit on an entry order with the mobile platform?

FXCM understands the need to set stops and limits before opening a trade. Currently our Mobile Trading Station is still in its beta test stage, and so we are still testing the current features to make sure they work properly, before we add in additional features. What other features would you like to see on our mobile trading station? If you have any requests please email help@fxcm.com or respond to this post directly and we will be happy to pass your requests and inquiries on.