Thread: Login problem with latest Order2Go version

With the latest version, I have difficulties logging in. TradeDesk->Login never returns. I am not fully sure if it is related to the last update, as I changed the PC at the same time. Anyway, here's the C++ code:

Code:

void FXCM_Login(char* User,char* Pwd,char* URL,char* Type,char* Account) 
{
	try {
		HRESULT hr = g_pCore.CreateInstance(__uuidof(CoreAut));
		if(FAILED(hr) || !g_pCore) {
			Error("Can't open Core!");
			return;
		}
	}
	catch(_com_error e)
	{
		showComError(e);
		return;
	}

	if(!g_pTradeDesk) {
		try {
			g_pTradeDesk = g_pCore->CreateTradeDesk("trader");
			if(!g_pTradeDesk) {
				Error("Can't open Trade Desk!");
				return;
			}
		}
		catch(_com_error e)
		{
			showComError(e);
			return;
		}
	}

	try {
		g_pTradeDesk->Login(User,Pwd,URL,Type);
	}
	catch(_com_error e)
	{
		showComError(e);
		return;
	}
}

The function hangs at the login line. Logging in with the FXCM Trading station works. But order2Go updater also gives an error message:

Code:

Updater version: 01.05.0906.3013
Last error E006: Failed to get "CW2/Order2GoUpdaterDescriptor.xml" file from server.
Status code: -1

What can be the reason of the problem?

The problem may be related with incorrect proxy settings or antivirus/fitewall software.
What proxy setting you have specified in FX Trading Station and Internet Explorer (if any)?

No proxy, Windows 7 Firewall with standard settings, Threatfire, and Avira Antivirus, also with standard settings.

Is there the possibility to activate some login log, for seeing what's happening when the login function does not return?


-Update: Ok, the login problem seems to be related to Threatfire and Avira. If I deactivate both, login sometimes works, sometimes not. On another PC where they are not installed, login always works.

However, login on the Trading Station works always, regardless whether Threatfire and Avira are active or not. Does the Trading Station use a different login method?

Could you please uninstall Order2Go and install the version using download links in this post:
http://forexforums.dailyfx.com/order...ml#post1094613 (Order2Go API Download - New Releases)
(see the post dated March 27, 2012)

Ok, I've de-installed and re-installed the latest Order2Go version. It did not solve the problem, although the update error message went away.

I found no consistent behavior of the login function. It seems to hang more often with Threatfire and Avira activated. But sometimes it also hangs when both are deactivated.

Just some info as I found the reason of the problem. It turned out that the work station process on the PC didn't work properly due to an outdated driver. This apparently caused the login process to freeze.

Of course, I would prefer if the Order2Go login function would not just freeze in such a case, but at least terminate with an error message.