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Thread: Missing $

  1. 06-30-2012, 06:03 PM #1
    esperanza
    esperanza is offline Member
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    Missing $

    Hi. I've a live micro account. Only I haven't logged in for some time. Today when i did, it seems I've some money missing. I remember last time I logged in, the balance was 1600 something. Could you tell me why? My account # is:XXXXXXXXXX.
    Could you email the answer to me please? XXXXXXXX@XXXXX.XXX
    Last edited by Julius at FXCM; 07-01-2012 at 04:53 PM. Reason: The forum is a public website. Private information such as account numbers / contact info should not be shared on the forum.
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  2. 07-01-2012, 05:03 PM #2
    Julius at FXCM's Avatar
    Julius at FXCM
    Julius at FXCM is offline DailyFX Administrator
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    Hello esperanza, and thank you for your post!


    When I log in to the platform where can I see how much money is in my account?

    If you look in the accounts window on the top right hand corner of the Trading Station you will see where it says "Equity".


    Your equity is the most accurate reflection of how much money is in your account. The number you see there should be correct. If that number does not look correct, please send me a screenshot (Problem with marketscope) and I would be more than happy to further assist you with this.

    Please let me know either way whether or not your equity looks correct. Thank you in advance for your time and I look forward to hearing from you soon!


    How else can I check the equity in my account?

    You can also check the equity in your account by running a report (How do I run reports?). When you run the report the equity at the bottom of the report should match the equity in the accounts window from the Trading Station.


    Thank you again for your post esperanza! Please feel free to post with additional questions or contact me directly at julius@fxcm.com

    Quote Originally Posted by esperanza View Post
    Hi. I've a live micro account. Only I haven't logged in for some time. Today when i did, it seems I've some money missing. I remember last time I logged in, the balance was 1600 something. Could you tell me why? My account # is:XXXXXXXXXX.
    Could you email the answer to me please? XXXXXXXX@XXXXX.XXX
    Last edited by Julius at FXCM; 07-01-2012 at 05:20 PM.
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