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need help to get tecnical support websited on micro acc#
Hello samlam, and thank you for your post!
I need technical support for my live micro account. What can I do?
All support for micro accounts is available exclusively through the forums, the micro support site, or by email at firstname.lastname@example.org. Please feel free to take advantage of any of these resources whenever you need to. We are always here to help!
How can I ask you a question privately if I don't want to post my question on the forum?
At FXCM Micro, protecting your privacy if of the highest importance. When you have a question that includes:
*Specific Account Information
Please refer to Answers to top Forex Platform Questions | When will my deposit post? to post your questions.
How do I post questions?
If you cannot find your specific question on the site please scroll down to the portion that reads "Please Complete the Form Below"
From there please choose the type of question you would like to ask.
Once you have chosen the type of question you would like to ask please fill out all the required fields and click "Submit".
An FXCM micro representative will be more than happy to answer any questions you would like to ask.
What was it that you needed assistance with samlam? If this involves specific account information please click here to submit your question. Otherwise, please feel free to send an email to email@example.com, or contact me directly at firstname.lastname@example.org.
I need to have my questions answered in real time (over the phone or by chat), what can I do?
Access to live support twenty four hours a day seven days a week over the phone or by chat is one of the benefits of having a standard account. The minimum starting balance for an FXCM Standard account is $2000. Some of the advantages to holding a standard account include but are not limited to:
- 24/7 technical support via chat, email, or phone
- Different account denominations.
- Different account types and platforms.
Please click here (Benefits of Upgrading to an FXCM Standard Account) for more information on the advantages of having a standard account.
Please let me know if a standard account would be something of interest to you, and I will be more than happy to put you in touch with a specialist that can go over all your options.
Thank you again for your post samlam! Please feel free to post with additional questions or send me an email directly at email@example.com
Originally Posted by samlam
Last edited by FXCM Online Support; 06-23-2011 at 03:30 PM.
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We look forward to hearing from you! FXCM Online Support
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