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Thread: Micro platform is down on weekend.

  1. #1
    Join Date
    Jun 2010
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    12

    Question Micro platform is down on weekend.

    Hi why can't i access to my demo a/c during weekend? I normally prefer to do my review on weekend to see how good or bad my trades are for that week. But now with micro, i can't do that..

    Why does Micro has to close during the weekend? Isit just only for Demo? Does Real a/c also the same.. off on weekend?

    Josh

  2. #2
    Helene at FXCM's Avatar
    Helene at FXCM is offline Moderator
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    Oct 2008
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    1,457
    Quote Originally Posted by Josh william View Post
    Hi why can't i access to my demo a/c during weekend? I normally prefer to do my review on weekend to see how good or bad my trades are for that week. But now with micro, i can't do that..

    Why does Micro has to close during the weekend? Isit just only for Demo? Does Real a/c also the same.. off on weekend?

    Josh
    Please be aware that some weekends, we do system maintenance and when that happens, you will not be able to log into the demo / live or your accounts profile page (myfxcm.com).

  3. #3
    Join Date
    Jun 2010
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    12
    Hi i just notice that all my amount in my demo a/c has been gone.. Is it because of the trial period has reached?

  4. #4
    Rob at FXCM's Avatar
    Rob at FXCM is offline DailyFX Administrator
    Join Date
    Apr 2010
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    1,789
    Quote Originally Posted by Josh william View Post
    Hi i just notice that all my amount in my demo a/c has been gone.. Is it because of the trial period has reached?
    Hi Josh william,

    Normally when a demo expires, you simply cannot log into it. I haven't seen a demo have its funds be completely deleted before. I know we have been working on the Demo servers and this may have caused this. I would recommend signing up for a new demo. They are free and you can create as many as you'd like. Let me know if you have any further questions, thanks!

    Rob

  5. #5
    Hingsten is offline Member
    Join Date
    Jul 2010
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    5
    thats nothing unnormal that this is down on weekend. alternative is also http://www.expert-advisor24.de
    Last edited by Hingsten; 02-25-2011 at 03:17 AM.

  6. #6
    Suhail at FXCM's Avatar
    Suhail at FXCM is offline FXCM Micro Support
    Join Date
    May 2009
    Posts
    399
    Quote Originally Posted by Hingsten View Post
    thats nothing unnormal that this is down on weekend.
    Hi Hingsten,

    You are correct. The trading desk is open 24 hours a day during the week from 5pm New York time on Sunday to 4pm New York time on Friday. FXCM will use the weekend when the trading desk is closed to perform routine maintenance on systems and also to do updates.

    Clients can check the real-time system status by clicking here (System Status).


    Suhail

  7. #7
    Join Date
    Jun 2010
    Posts
    71

    news

    hi iam not able to recieve news on trading station II

  8. #8
    Join Date
    Sep 2010
    Posts
    52
    Hello thunderbird,

    Thank you for your posting, I am happy to assist you with your inquiry.

    I am not able to receive news on trading station II

    In order to receive the news feed on the FXCM Trading Station you would need to set up your platform to receive an RSS news feed on the platform. The steps are as follows:

    Click on the Manage button in the news tab



    Next click on the newsfeed of your choice and click on the arrow pointing right to add it to the subscription list, and click OK



    You will now see the news feed in your news tab on the FXCM Trading Station II



    You may add in any news feed you like, though the station comes with the Daily FX news feed pre-installed.

    What news were you specifically looking for?

    How familiar are you with our strategy site Daily FX? Our currency analysts release articles and analysis of the markets through out the day there to best assist you with your trading.

    Please let me know if I can be of further assistance.
    Thank you for being a part of our trading community!

    Want to discuss how our resources can help you reach your trading goals? Add your post to join the conversation or feel free to contact me directly at yosef@dailyfx.com.

    I’m looking forward to hearing from you!

    Yosef Levenstein

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