Have a question? Ask it here!

[phillius fabius]

Hi forum,
I'm about to install fxcm on a new computer,
I'm currently in trades, how can I save off all my notes and scribbles in Marketscope,
it appears to be locally-saved not server side , I cant find anyway to do it

thanks

[Julius at FXCM]

Hello phillius fabius, and thank you for your post! On behalf of myself and everyone here at FXCM, welcome to the forum community!


Is there a way that I can sync my charts from one computer to another, and vice versa?

What you can do is save your platform profiles, chart snapshots, templates, and layouts onto a USB Flashdrive and then transfer them from computer to computer.


How do I save my platform profiles, chart snapshots, templates, and layouts onto a USB Flashdrive?

In order to save your platform profiles, chart snapshots, templates, and layouts onto a USB Flashdrive you will first need to find the files on your computer. From your computer please go to:

My Computer > Local Disk (C:) > Program Files > Candleworks > FXTS2

From there you can find your profiles, snapshots, templates, and layouts in their corresponding folders.

Let's say I want to copy and paste my platform profile onto my USB flashdrive. I will double click on the Profiles folder, and then copy and paste my Profile program into my USB Flashdrive.

Profiles will always be .fxp files.

Snapshots will always be .chs files.

Templates will always be .cht files.

Layouts will always be .chd files.

Once you have copied and pasted your files into your USB Flashdrive you can apply them to any computer that has the Trading Station platform downloaded on it. Once you plug the USB Flashdrive into another computer, go ahead and follow the same steps above to copy and paste the files from the USB Flashdrive into their corresponding folders. Please click on the links below to learn more about saving snapshots, templates, and layouts to your computer.

Layouts, Templates and Snapshots - FxCodeBaseWiki

Working with Layouts - FxCodeBaseWiki

Trader Tip: If you want to replace everything from the Trading Station platform on one computer to the Trading Station platform of another computer all at once, first save the entire My Computer > Local Disk (C:) > Program Files > Candleworks > FXTS2 folder from one computer on a USB flashdrive.

Once you plug the USB Flashdrive into another computer, you can overwrite the FXTS2 folder on the computer with the one you have saved in the USB flashdrive. If you decide to do this please take extra care to make sure you are replacing the correct folder. Also remember you will lose everything in the FXTS2 folder you are overwriting and replacing it with the FXTS2 folder saved in your USB flashdrive.


Thank you again for your post phillius fabius! Please feel free to post with additional questions or send me an email directly at julius@fxcm.com

Hi forum,
I'm about to install fxcm on a new computer,
I'm currently in trades, how can I save off all my notes and scribbles in Marketscope,
it appears to be locally-saved not server side , I cant find anyway to do it

thanks

[phillius fabius]

Thank you Julius, excellent explanation, great

[Julius at FXCM]

Hello again phillius fabius, and thank you for your post!


You are most welcome for that information, it is my pleasure to assist you!

I'm really glad you found that helpful; it's the same way I transfer my settings from my home computer to my work computer and vice verse As always please do not hesitate to reach out to me directly whenever any questions come to mind, if you need further assistance, or just to let me know how you are doing. Remember I am always here to help!


Thank you again for your post phillius fabius! Please feel free to post with additional questions or contact me directly at julius@fxcm.com

Thank you Julius, excellent explanation, great

[regelone@1]

I have been investing with a foriegn bank and need the best firm to request a margin loan to further invest and to purchase a second car, Patrick Queen

[Julius at FXCM]

Hello regelone@1, and thank you for your post!


Does FXCM offer margin loans?

FXCM does not offer margin loans. FXCM is a currency trading brokerage. Please let me know if currency trading would be something of interest to you. Thanks and have a great day!


Thank you again for your post regelone@1! Please feel free to post with additional questions or contact me directly at julius@fxcm.com

I have been investing with a foriegn bank and need the best firm to request a margin loan to further invest and to purchase a second car, Patrick Queen

[mikwallstreet]

Hi all,

I would like to open a standard account using trade interceptor as my service provider.

How do I go on about doing so ?

[Julius at FXCM]

Hello mikwallstreet, and thank you for your post! On behalf of myself and everyone here at FXCM, welcome to the forum community!


Can I open an account through Trade Interceptor?

Yes you absolutely can mikwallstreet! An LOD form referencing Riflexo JSC as the Service Provider (Introducing Broker) is required for Trade Interceptor (name of the actual program Riflexo offers). First what you will need to do is fill out a Standard Account application by clicking on one of the links below:

FXCM LLC (US) | FXCM LTD (UK) | FXCM Australia (AU)

Then fill out the LOD form attached to this post that corresponds to what type of account you are opening and send it to the operations department at admin@fxcm.com. Enter "Riflexo JSC" as the program provider when you are filling out the LOD form.


What is an Introducing Broker?

Introducing Brokers are firms that receive compensation for directing new clients to FXCM. Introducing Brokers may offer special services or products for clients that open an account through them.

FXCM cannot promote or recommend any specific Introducing Broker for clients to open an account through. For that reason it is the clients responsibility to conduct their own due diligence when deciding whether or not to open an account with an Introducing Broker, or when choosing an Introducing Broker to work with.

Opening an account through an Introducing Broker is available for Standard accounts only. Please let me know if a standard account would be something of interest to you, and I will be more than happy to put you in touch with a specialist that can go over all your options.


I would prefer to open a micro account. Can I have some more information about that?

Sure thing! The minimum deposit for an FXCM Micro account is $50 US Dollars. Remember that micro accounts can only be funded in US Dollars. If you are looking to open a micro account, you can open one by clicking on the link below:

Open a Forex Trading Micro Account for as Little as $50 Dollars

I would like to refer business to FXCM. How can I do that?

Please click here if you would like more information about how you can refer business to FXCM.


Thank you again for your post mikwallstreet! Please free to post with additional questions or contact me directly at julius@fxcm.com

Hi all,

I would like to open a standard account using trade interceptor as my service provider.

How do I go on about doing so ?

[GideonHanekom]

Hi Guys

Is Joel Kruger on holiday. Have not heard from him all week.

Have a profitable day!

Gideon

[mikwallstreet]

thanks Julius, I have just opened an account and I'm filling the forms.

Whats the customer Account ? Is it my Log in ID ?

thanks

Mike

[Julius at FXCM]

Hello GideonHanekom, and thank you for your post!


Is Joel Kruger on holiday?

Actually he is. He will be out of the office until next week. I would try him again some time after next Wednesday or so. Best of luck with your trading!


Thank you again for your post GideonHanekom! Please free to post with additional questions or contact me directly at julius@fxcm.com

Hi Guys

Is Joel Kruger on holiday. Have not heard from him all week.

Have a profitable day!

Gideon

[Julius at FXCM]

Hello again mikwallstreet, and thank you for your post!


I am filling out the LOD form but I'm not sure what to enter in the customer account number or trader account number. Is this where I enter my account number for FXCM?

In the customer account number please enter your FXCM account number. The trader account number you can leave blank. I will send your new FXCM account number by email to make sure you have the correct one. I look forward to being in touch with you soon!


Thank you again for your post mikwallstreet! Please free to post with additional questions or contact me directly at julius@fxcm.com

thanks Julius, I have just opened an account and I'm filling the forms.

Whats the customer Account ? Is it my Log in ID ?

thanks

Mike

[ThomasNotas]

I opened Marketscope now to check a chart and I noticed that the candles from 15:00GMT to 22:00GMT missed. The lines that I had draw for support/resistance yesterday after 15:00 are in the air now!

Did you noticed that?

[Ekaterina]

Hi ThomasNotas!

Could please, specify some information to better assist you:

1. Instrument you use.
2. Exact date and time it happened.
3. And provide screenshot with the chart, which demonstrates the problem.

Best regards,
Ekaterina

[ThomasNotas]

Hello,

Ok with the currencies, the problem disappeared. But in indexes the candles from 17:00 (GMT +3:00 Athens) to 00:00 (GMT +3:00 Athens) are missing.

In DAX chart, candles stop at 17:00, there's a 5min candle at 00:00 (DAX closes at 23:00) and start again today at 09:00

In Dow Jones chart the same situation. The candles from Friday's afternoon missing but from 00:00 everything are ok.

I tried web platform and ipad platform but the problem remains. Also I logged in with my previous micro account and I had the same problems.